PARTS & ACCESSORIES - How can I place an order for parts and accessories?

1) Order Online! Visit www.e-sarcoinc.com and place your order the easy way! Its fast, secure and convenient!

2) Give us a call at (610) 250-3960 - Phones are open Monday thru Friday from 8:30am to 5:00pm EST (There are no telephone services available on Friday nights, or Saturdays. Please do NOT call then). We have a live Receptionist to answer your call immediately and direct you to the person you need, to get you the prompt service you deserve! Our friendly customer service will take your order right over the phone. If possible, please have the part #’s of each item ready for our order takers. If you have any technical questions, they will connect you to the most appropriate department.

3) Email your order to info@sarcoinc.com - Please include your name, address and telephone number with the items you wish to order complete with part numbers and what ad you saw them advertised in. Please indicate whether your address is commercial or residential. Include you customer number with your order and all inquiries. Your customer number is your first and last initial plus your 5-digit zip code. (Example jm12345).

4) Come to our Showroom! 50 Hilton Street, Easton PA 18046 - Our doors are open Monday thru Saturday, 10am to 5pm, Fridays til 8pm. Visit www.e-sarcoinc.com for directions. See for yourself all the goodies we have inside! Feel free to call ahead (610) 250-3960 or email info@sarcoinc.com and we’ll have your parts waiting for you! Please allow a few days especially for large and odd parts.

5) FAX your orders or inquiries to (610) 250-3961 OR MAIL them to: Sarco, Inc. 50 Hiliton Street, Easton PA 18046 - Please print, we have to read hundreds every day! Include your Name, Address + ZIPCODE and Telephone Number. Click here for a  PRINTABLE ORDER FORM (please understand, this "order form" is just a convenient print-out, intended for you to complete by hand and mail.  It is not designed as an actual form you can submit from your computer.)  List all items with their part numbers, prices, and what ad you saw them advertised in. Please add extra for shipping (see Shipping info below). Checks and money orders accepted. Please indicate whether your address is commercial or residential. If you are mailing us an inquiry or are requesting a specific parts list to be mailed back to you, be sure to include a SASE.

・ There is a $20.00 minimum on orders. All orders under $20.00 please add $5.00 for service charge.

・ There is a $25.00 fee for all returned checks.

・ Visa and MasterCard accepted. Sorry no COD’s. Too many bad guys out there spoiled it for you.

・ We offer 5 day inspection on all our merchandise, except special order items

・ Most orders ship within 7-14 days. All prices subject to change without notice.

FIREARMS - How can I purchase a Firearm?

・ Make a purchase over the phone! Call us at (610) 250-3960 and ask for the Gun Room. They will assist you with placing your order.

・ Make a purchase in our Showroom! Monday thru Saturday 10am to 5pm, Fridays til 8pm (50 Hilton St, Easton PA 18046)

・ Firearms advertised in our Shotgun News ad can be viewed on our website www.e-sarcoinc.com but can not be purchased online - yet! For now, please call to order.

・ Feel free to email the Gun Room at sarcopa@sarcoinc.com with any questions you may have regarding a firearms we have for sale.

・ FFL’s may be FAXED to (610) 250-3961 or emailed to FFL@sarcoinc.com

SHIPPING

ALL ORDERS WILL BE RECEIVED, PROCESSED AND SHIPPED OUT OF OUR PENNSYLVANIA LOCATION.

MINIMUM SHIPPING AND HANDLING CHARGES START AT: $9.50

Rifle Stocks and Barrels…. $12.50

Call for larger items on prepaid orders

* NJ residents please add 7% sales tax. Not all items available to NJ residents.

* PA residence please add 6% sales tax

All orders to Alaska and Hawaii shipped via US Mail, unless customer specifically requests Blue or Red Label UPS (not available for online orders). Employees not authorized to modify prices or conditions stated in this advertisement

~ SARCO’S SHOTGUN NEWS ADS ~

We run 3 monthly issues in Shotgun News. Over 95% of our merchandise is listed in those 3 ads. If you don’t see something in the ads that you used to, check our e-Commerce site www.e-sarcoinc.com  We move items to our website all the time to make more room. Still don’t see it? Send us an email info@sarcoinc.com or call us! Please Note: Any ad changes are effective when the issue hits the street, not the date of the issue.

OUR INVENTORY

・ We try to ship the best condition parts at the time of your order. Some are new and some are used, many hard to get.

・ Prices are subject to change without notice. The current issue of Shotgun news will always be the governing price, even over the website.

・ All sales subject to availability. Acceptance or receipt of order does not constitute confirmation of order. Employees are not authorized to modify prices or conditions stated in ads.

・ All NFA rules apply.

Sarco only sells products to persons 18 years or older

WHAT IF I HAVE A TECHNICAL QUESTION ABOUT PARTS?

Call us! (610) 250-3960 or email our Parts Department parts@sarcoinc.com Please do not email orders to the parts department.

WHAT IF I NEED INFORMATION ABOUT MACHINE GUNS OR MACHINE GUN PARTS?

Email Dave in our machine gun department at mgdave@sarcoinc.com Please do not email orders to the MG department.

RETURNS

We offer a 5-day inspection period on all of our merchandise, except for special order items which are not refundable. Items that state they are sold “as-is” are not returnable.

PHONE ORDERS, EMAILED, FAXED OR MAILED-IN ORDERS: You will need a Return Authorization Number to return something. Please email Robyn at returns@sarcoinc.com or call her at (610) 250-3960 ext.114 for a RT #. Feel free to contact her to check on the status of your return, credit or refund.

ONLINE ORDERS (placed via www.e-sarcoinc.com ) : Please visit www.e-sarcoinc.com and click the Return Policy link. Fill out the printable form and mail it back with your package. Feel free to email our e-Comm department at ecomm@sarcoinc.com  to check on the status of your return or call (610) 250-3960 and ask to be transferred to the e-Commerce Department.

 We do not refund any shipping cost unless the error/problem causing the return is our fault.

Returns may be subject to a 10% restocking charge.

ORDER PROBLEMS, Damaged or Missing Packages Call (610) 250-2960 and ask for Liz ext 208 or email lheisler@sarcoinc.com

BACKORDERS Check the status of an existing Backorder, Call (610) 250-3960 or email: backorder@sarcoinc.com - SARCO deals in modern as well as obsolete and hard to find merchandise and offers full & prompt refund on any cancelled backorders prior to ship.

INTERNATIONAL Call (610)250-3960 and ask for Mike ext 210 or email international@sarcoinc.com

E-COMMERCE WEBSITE

www.e-sarcoinc.com : Questions or Issues Call (610) 250-3960 and ask to be transferred to the e-Commerce Department or email ecomm@sarcoinc.com

NEED A PICTURE OF SOMETHING??

Rest assured, we will forever be adding images to our website! But if you are interested in something that we have not taken a picture of yet, email Amy at amy@sarcoinc.com and she will add the photos to our website and reply back to you with your request!

 Please note: Sarco’s responsibility for goods shipped ends when it leaves our door. Lost or damaged claims are the  responsibility of the claims carrier. We will assist in every way for you on claims to carriers.

OUR GUARANTEE - Our guarantee is simple and easy to understand. If you are not satisfied with any item received from us you have 5 days to return it for a replacement or a refund of the advertised price. All returns must be accompanied by a letter WITH YOUR INVOICE NUMBER and explanation of the problem. All returns must be in the same condition as you received them-any alterations or work will void the guarantee. Special order items not returnable. We can not accept returns on TOOLS unless the tool is defective. We do not refund any shipping costs unless the error/problem causing the return is our fault. Returns may be subject to 10% restocking charge. Send all shipments pre-paid. CODs will be refused. Any items returned due to customer’s error are subject to a 10% restocking charge. ($2.00 minimum). As we do not install the parts we sell, we cannot guarantee they will function when installed by others. For proper function and safety, many gun parts should be installed by a competent gunsmith - see our disclaimer:

DISCLAIMER - Parts sold by Sarco should be installed only by a competent gunsmith. These products are sold as is and without a warranty. No liability is expressed or implied for damage or injury which may result from the improper installation or use of these products.